Payments Terms

1. All bookings made prior to the conference must be paid in full to guarantee registration.
2. Once payment has been received, an email confirmation and a receipted invoice will be sent.

Substitutions & Cancellations

Participants may nominate an alternative person from their organisation to attend, up to 1 week prior to the start of the event, at no extra charge.

•  Should substitution not be possible, cancellation charges apply as follow:
•  8 weeks or more prior to start of event, no penalty .
•  8 to 4 weeks prior to start of event: 50% of the paid amount.
•  4 to 1 week prior to start of event: 0% of the paid amount.
•  No shows will be charged on the complete amount.
•  All substitutions and cancellations must be received in writing.
•  There will be no refund of amount provided for Substitutions or any type of cancellations, all the remaining amounts will be carried forward to the next event.